Director, UX Design
Core
Lead and develop a team of UX professionals while actively contributing to hands-on design work, strategy, and AI-enabled experiences for Gartner's products and digital platforms.
Role type
Senior IC Director of UX Design (Player-Coach)
Builds
UX strategy, digital platforms, and AI-enabled customer experiences for enterprise clients
Domain
B2B Enterprise Software / AI / Human-Computer Interaction
Required skills
UX strategy definition, team leadership and coaching, hands-on design (research, prototyping, testing), cross-functional collaboration, AI tool integration, accessibility design, stakeholder management
Preferred skills
Experience in player-coach leadership roles, designing for geographically distributed teams, applying Design Thinking and experimentation
Technologies
AI tools for UX research, ideation, and prototyping
Responsibilities
Define and execute UX strategy across multiple products; Lead, coach, and develop a growing team of UX professionals; Partner with Product, Engineering, and Business stakeholders to translate customer needs into experiences; Advance an AI-focused UX culture and responsible AI design principles; Build team capability through mentorship, training, and design critiques
Seniority
Senior, hands-on IC with management responsibilities