Director, UX Design
Core
Lead a team of UX professionals while actively contributing to hands-on design, strategy, and AI-enabled UX innovation for Gartner's products and digital platforms.
Role type
Senior IC Director of UX Design (Player-Coach)
Builds
UX strategy, AI prototypes, and customer experiences for Gartner's enterprise insights products.
Domain
B2B Enterprise Software / AI / User Experience
Deliverable
production ML models | product features
Required skills
UX strategy, team leadership, hands-on design (research, prototyping, testing), AI tool adoption, cross-functional collaboration, Design Thinking, accessibility, stakeholder management
Preferred skills
AI-enabled workflows, UX transformation, mentoring, geographically distributed team leadership
Technologies
AI tools for UX research, ideation, prototyping, and testing
Responsibilities
Lead and develop a growing team of UX professionals; define and execute UX strategy across key products; contribute directly to discovery, research, ideation, prototyping, and design reviews; establish an AI-focused UX culture and guide rapid AI prototypes; mentor team members through design critiques and skill development; partner with Product, Engineering, and Business teams to translate customer needs into valuable experiences.
Seniority
Director, hands-on IC with people management