Communications Operations Specialist
Core
Operational backbone for a creative organization (video, motion graphics, design) enabling process optimization, workflow management, and team enablement.
Role type
Operations Specialist (Creative Operations)
Builds
Scalable creative workflows, SOPs, governance frameworks, and operational reporting systems.
Domain
Creative production / Media / Marketing
Deliverable
product features
Required skills
Process management, documentation, workflow optimization, stakeholder collaboration, data analysis, project intake management
Preferred skills
Creative production workflow knowledge, project management platform proficiency (Asana, Monday.com, Workfront, Jira), dashboard creation
Technologies
Asana, Monday.com, Workfront, Jira
Responsibilities
Develop and maintain SOPs and playbooks; optimize creative workflows and identify bottlenecks; manage project intake and prioritization; create operational dashboards and reports; facilitate cross-functional alignment on processes.
Seniority
Mid-level, hands-on IC