Customer Service Agent
Core
Provide dedicated vehicle hire reservation service and support to National Account customers via inbound/outbound calls, emails, and data processing.
Role type
Customer Service Agent (Vehicle Hire)
Builds
Vehicle hire reservation service for National Account customers
Domain
Automotive leasing and rental
Deliverable
client delivery
Required skills
Communication, data accuracy, multitasking, IT literacy, organizational skills
Responsibilities
Answer calls and resolve customer queries, monitor and respond to emails, process data using in-house systems, resolve customer complaints
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