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Senior Director, Success Coaching and Advising

Baltimore, MD, United States💼 Full-time🗓 2026-07-24 → 2026-09-23

Core

Lead the Success Coaching and Academic Advising program to support first-generation and limited-income students, driving retention, completion, and social mobility through strategic leadership and team management.

Role type

Senior Director, Student Success & Academic Advising

Builds

Integrated student success services, holistic advising models, and data-driven retention strategies for undergraduate students.

Domain

Higher Education / Student Success / Academic Advising

Deliverable

Dashboards & analysis | product features

Required skills

Strategic planning, team leadership (24+ staff), budget management, data-driven decision making, stakeholder collaboration, program assessment, recruitment strategy

Preferred skills

Knowledge of holistic advising models, experience with first-generation student initiatives, familiarity with higher education retention trends

Technologies

Student success technology platforms, data analytics tools

Responsibilities

Oversee program expansion and alignment with university strategic plans; supervise a team of 24+ staff including directors and coaches; manage annual budgets and financial resources; lead assessment strategies to report on FLI initiative metrics; collaborate with Assistant Deans and campus partners to enhance student support services; identify and address barriers to student retention; develop long-range vision and mission for the program.

Seniority

Senior, hands-on IC with leadership responsibilities

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