BI Administrator (IT@JH Univ Data Analytics & Engineering)
Core
Provide hands-on technical leadership for the administration, operational reliability, and governance support of enterprise BI platforms including Tableau Cloud, Power BI, and Microsoft Fabric.
Role type
Senior Systems Engineer (BI Platform Administration)
Builds
Enterprise BI platforms, governance guardrails, and operational runbooks for a broad institutional customer base.
Domain
Higher Education IT / Business Intelligence
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
BI platform administration, cloud service management, hybrid connectivity (gateways/bridges), Tier 2/3 support, system configuration, monitoring and troubleshooting, script development, change management, vendor coordination, license administration, technical documentation.
Preferred skills
Cloud BI service administration, hybrid connectivity component management, production incident troubleshooting, operational documentation maintenance, cross-team governance processes.
Technologies
Tableau Cloud, Power BI, Microsoft Fabric, M365, Teams, SharePoint
Responsibilities
Design complex business and infrastructure solutions; install and configure server hardware, operating systems, and infrastructure applications; maintain and troubleshoot server-level administration including upgrades, patches, and backups; develop scripts to automate systems management; implement changes adhering to change management policies; lead technical teams in test planning and execution; administer BI platform environments and services; coordinate hybrid connectivity components; provide Tier 2/3 support and coordinate vendor escalations; implement BI platform governance guardrails; develop and maintain technical and end-user-facing content; coordinate license administration and cost recovery activities.
Seniority
Senior, hands-on IC with leadership responsibilities