Customer Service Engineer
Core
Performs calibration, repair, adjustment, and preventive maintenance of test and measurement equipment while providing technical support and responding to customer inquiries.
Role type
Field Service Engineer (Test & Measurement)
Builds
Calibration services for third-party equipment and customer asset management programs
Domain
Precision technology / Test & Measurement
Deliverable
physical/clinical work
Required skills
calibration, repair, adjustment, preventive maintenance, technical support, customer inquiries handling, quality management system compliance
Responsibilities
Performs calibration, repair, adjustment, and preventive maintenance of Tektronix, Keithley, and other test and measurement equipment; Supports calibration services for third-party equipment including minor repairs and adjustments; Participates in Total Calibration Service activities including customer asset management programs; Contributes to continuous improvement activities to enhance laboratory efficiency, service quality, productivity, and customer satisfaction.