Senior Cloud Engineer (Voice Network)
Core
Design, implement, and troubleshoot SIP signaling and RTP media flows for a global VoiceConnect communications platform, managing carrier interconnections and enterprise connectivity.
Role type
Senior Cloud Engineer (Voice Network)
Builds
Global voice infrastructure, enterprise connectivity solutions, and highly available network architectures across AWS and Azure.
Domain
Telecommunications, Cloud Networking, Voice over IP (VoIP)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SIP signaling, RTP media flows, Session Border Controllers (SBCs), carrier interconnections, TCP/IP, DNS, NAT, Routing & Switching, BGP, OSPF, IPSec VPNs, AWS networking (VPC, Transit Gateway, Direct Connect), Azure networking (Virtual Networks, ExpressRoute), Infrastructure-as-Code (Terraform, Ansible), Python, CI/CD integration
Preferred skills
CPaaS, CCaaS, UCaaS, contact center technologies, large-scale production platforms, WebRTC, VoIP troubleshooting, DDoS mitigation
Technologies
AWS, Azure, Terraform, Ansible, Python, Git, SIP, SDP, RTCP, WebRTC
Responsibilities
Design and operate highly available network architectures across AWS and Azure; Support global multi-region infrastructure and capacity planning; Design and implement High Availability (HA) and Disaster Recovery (DR) networking strategies; Automate provisioning and configuration management using Infrastructure-as-Code; Partner with enterprise customers during onboarding and troubleshooting; Conduct network readiness assessments and architecture reviews.
Seniority
Senior, hands-on IC
