Senior Manager - Software Engineering
Core
Lead and scale a team of backend and platform engineers building distributed systems for a mission-critical CCaaS product.
Role type
Senior Engineering Manager (Backend/Platform)
Builds
Distributed backend systems, real-time platform APIs, and cloud-native infrastructure for Unified-CXM.
Domain
Enterprise SaaS / Customer Experience Management (CCaaS)
Deliverable
production ML models | product features | infrastructure
Required skills
Java, Spring Boot, Microservices, Kubernetes, AWS, Kafka, Redis, MongoDB, PostgreSQL, REST APIs, CI/CD, System Architecture, Team Leadership, Sprint Planning, Stakeholder Management
Preferred skills
None explicitly stated
Technologies
Java, Spring Boot, Postgres, Kubernetes, AWS
Responsibilities
Lead design and delivery of scalable distributed backend systems; Manage, coach, and grow a team of backend engineers; Drive sprint planning, estimation, and delivery across multiple squads; Partner with Product and Program Managers to align engineering execution with business goals; Own end-to-end system reliability, scalability, cost, and maintainability.
Seniority
Senior, hands-on IC with people management