Senior Manager, Quality Assurance Services
Core
Lead and coach the Salesforce QA Services team to deliver world-class experiences and ensure high standards for enterprise CRM implementation using Agile methodologies.
Role type
Senior Manager, Quality Assurance Services
Builds
Enterprise Salesforce CRM solutions and integrated applications
Domain
Financial Services / Salesforce / Cloud Infrastructure
Required skills
Salesforce platform configuration and development, automated regression testing, CI/CD pipeline management, Agile/Scrum/Kanban leadership, SDLC process definition, team coaching and supervision, budget and resource management, risk identification and mitigation, data-driven decision making, security and compliance implementation
Preferred skills
Test-driven development (TDD), cloud-based software deployment, multi-vendor environment management
Technologies
Salesforce, Gitlab, Github, Copado
Responsibilities
Develop comprehensive QA strategies across Salesforce platforms; drive creation and expansion of automated regression test suites; coordinate and establish new delivery processes; manage and supervise QA Leads and Specialists; lead estimation, forecasting, and budget management; iterate on QA practices to establish measurable metrics; act as a trusted advisor to stakeholders to improve business and technical effectiveness.
Seniority
Senior, hands-on IC with management responsibilities