Serviceassistent (m/w/d)
Core
Reception and customer care, appointment scheduling, and administrative support for the automotive service team.
Role type
Service Assistant (Automotive)
Builds
Customer service workflows and appointment schedules for a Škoda/Seat/Cupra/VW dealership
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer service, appointment scheduling, data management, administrative support, communication, organization, Class B driver's license
Preferred skills
Automotive industry experience, commercial training
Technologies
Customer relationship management systems, scheduling tools
Responsibilities
Greet and assist customers, schedule and coordinate service appointments, maintain customer contact information, support the service team with administrative and commercial tasks, collaborate with service management and advisors