Telstra Retail: Full Time Customer Service & Sales Consultant CARINDALE
Core
Frontline retail support assisting customers with product selection, service activation, and basic troubleshooting to enhance their lives.
Role type
Retail Customer Service & Sales Consultant
Builds
Telstra telecommunications products and services for Australian consumers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
consultative selling, customer service, product knowledge, KPI achievement, solution-oriented problem solving
Preferred skills
previous customer-facing experience, passion for learning, resilience
Technologies
Telstra network services, consumer electronics
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to support store goals
Seniority
Entry-level to Junior
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