Team Leader
Core
Lead and support a team of Community Workers (Support Workers, Domestic Assistants, Maintenance Workers, Drivers) to deliver high-quality aged care services to clients.
Role type
Team Leader (Aged Care)
Builds
Home support, in-home respite, transport services, and social group activities for seniors.
Domain
Aged care / Community services
Deliverable
client delivery
Required skills
Team leadership, coaching and mentoring, performance management, conflict resolution, training facilitation, policy compliance, recruitment support, scheduling coordination
Preferred skills
None stated
Technologies
Microsoft Suite
Responsibilities
Lead, support, and motivate a diverse team of Community Workers; Provide supervision, coaching, and performance management; Maintain high standards of service delivery and ensure compliance with Aged Care Quality Standards; Respond to client incidents, feedback, and complaints; Facilitate team meetings; Support recruitment and workforce retention initiatives.
Seniority
Mid-level, hands-on IC