Sr. Mgr, Field Process
Core
Oversees technical support of company customers by field engineers and technicians diagnosing, troubleshooting, and repairing complex electro/mechanical equipment, computer systems, software, and networking systems.
Role type
Senior Manager, Field Process
Builds
Service and lifecycle solutions for critical equipment and processes
Domain
Semiconductor manufacturing equipment / Industrial hardware
Deliverable
client delivery
Required skills
Management experience, technical support oversight, personnel selection and evaluation, cross-functional communication with design engineering, troubleshooting complex systems
Preferred skills
Advanced degree
Responsibilities
Supervise engineers responding to non-functioning equipment systems, establish communication with design engineering on reliability issues, ensure engineers are current with upgrades, select and evaluate personnel
Seniority
Senior, Management