Global Product Support Engineer 3
Core
Provide on-site repair, maintenance, installation, and troubleshooting for complex electro-mechanical semiconductor etch and deposition equipment.
Role type
Senior IC field service engineer (semiconductor equipment)
Builds
Semiconductor manufacturing tools (etch and deposition systems)
Domain
Semiconductor manufacturing / Electro-mechanical systems
Deliverable
physical/clinical work
Required skills
Electro-mechanical systems troubleshooting, component-level diagnostics, installation and relocation, electrical and mechanical schematic interpretation, root cause analysis, project management, technical reporting, international travel
Preferred skills
Engineering Change Notifications (ECN) implementation, customer presentation, Microsoft Office Suite
Technologies
Semiconductor etch and deposition tools, electrical schematics, mechanical diagrams
Responsibilities
Perform on-site repair and maintenance of complex electro-mechanical systems; Conduct analytical troubleshooting to component level; Execute installation and relocation start-up services; Troubleshoot equipment problems to minimize downtime; Assist in complex field modifications and updates; Create and present technical reports and findings to customers and product groups.
Seniority
Senior, hands-on IC