Product Support Engineer 4
Core
Regional Product Support Engineer providing technical support, troubleshooting, and repair for complex electro-mechanical semiconductor equipment (Spin Clean/Wet Clean) in clean room environments.
Role type
Senior IC Product Support Engineer
Builds
Service and lifecycle solutions for critical semiconductor manufacturing equipment
Domain
Semiconductor manufacturing equipment / Electro-mechanical systems
Deliverable
physical/clinical work
Required skills
electro-mechanical troubleshooting, root cause analysis, clean room operations, electrical/mechanical schematic interpretation, customer escalation management, technical training, data analysis
Preferred skills
Analog-to-Digital I/O device knowledge (IOC, SIOC, EIOC), Tool Platform SW Package troubleshooting, directory structure navigation
Technologies
Spin Clean products, Wet Clean systems, Tool Platform SW Package
Responsibilities
Diagnose, troubleshoot, and repair complex electro-mechanical equipment; Provide remote and on-site escalation support; Act as technical mentor for field engineers; Conduct serviceability/installation assessments; Formulate root cause hypotheses and action plans; Work in constrictive clean room environments
Seniority
Senior, hands-on IC