Swatch Assistant Store Manager | Chermside
Core
Lead the Swatch store in Chermside, driving sales performance, coaching the team, and delivering exceptional customer experiences that reflect the brand's creativity and energy.
Role type
Assistant Store Manager (Retail)
Builds
Swatch retail store operations and customer experiences
Domain
Luxury retail / Watches / Fashion
Deliverable
product features
Required skills
Sales leadership, team coaching, customer experience management, visual merchandising, inventory management, KPI analysis, recruitment and training, operational compliance
Preferred skills
Experience in watches, jewellery, fashion, or premium retail, passion for design and innovation, ability to create team engagement
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Motivate and coach team members to achieve sales targets, handle escalated customer concerns, maintain visual merchandising standards, manage inventory and stocktakes, support recruitment and onboarding, analyse sales data to identify improvement opportunities, ensure compliance with company policies and brand standards
Seniority
Mid-level, hands-on IC