Endpoint Solution Architect
Core
Design, develop, and implement scalable, secure, and efficient End User Computing (EUC) solutions for a high-volume BPO environment, focusing on digital workplace experience and cloud-based infrastructure.
Role type
Senior IC Endpoint Solution Architect
Builds
Virtual Desktop Infrastructure (VDI), endpoint management, cloud-based solutions, and automation for BPO clients
Domain
IT Infrastructure / Endpoint Management / Cloud Computing
Required skills
EUC strategy design, desktop virtualization, endpoint management, mobile device management (MDM), remote access, Microsoft Intune, Citrix, VMware Horizon, AWS WorkSpaces, device lifecycle management, Identity and Access Management (IAM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), automated deployment, ITIL, incident management, change management, zero-trust security, endpoint detection and response (EDR), data loss prevention (DLP), patch management, vulnerability remediation, proof-of-concept (PoC) leadership
Preferred skills
Cloud PC, Desktop as a Service (DaaS), hybrid workspace solutions, AI-driven automation, self-service IT tools, virtual assistants, emerging EUC technologies
Technologies
Workspace One, Entra ID, Intune, Tanium, Windows 11 OS, Dell, HP, Lenovo, Microsoft Endpoint Manager, SCCM, Group Policy (GPO), GDPR, HIPAA, ISO 27001
Responsibilities
Develop and implement EUC strategy aligned with business needs; Design and architect solutions for desktop virtualization, endpoint management, MDM, and remote access; Define and optimize enterprise desktop and application delivery solutions; Design and oversee device lifecycle management including provisioning, security, and compliance; Ensure end-user computing solutions comply with industry security and regulatory standards; Act as an escalation point for complex EUC-related issues in a high-demand BPO environment
Seniority
Senior, hands-on IC
