Sr. Cloud Technical Account Manager, ES - NAMER - US-Frontier AI
Core
Sr. Cloud Technical Account Manager guiding Frontier AI customers through ambitious machine learning transformation journeys, solving complex AI/ML model training and inference implementation challenges.
Role type
Sr. Cloud Technical Account Manager (AI/ML HPC)
Builds
Production-grade AI/ML training and inference solutions, distributed training clusters, and HPC-to-AI convergence strategies.
Domain
Cloud Computing, Artificial Intelligence, Machine Learning, High-Performance Computing (HPC)
Deliverable
production ML models
Required skills
AI/ML model training and inference, distributed training cluster architecture, GPU/Trainium cluster operations, NCCL communication tuning, MLOps pipelines, cloud environment design and security, strategic solution design, stakeholder management, technical advocacy, capacity planning.
Preferred skills
Experience with Frontier AI research, large language model (LLM) development, physics-informed neural networks (PINNs), simulation-ML hybrid architectures.
Technologies
AWS Parallel Computing Service (PCS), AWS ParallelCluster, P6/P6e G7/G7e instances, Trn3 UltraServers, NCCL, EFA, Slurm, PyTorch (FSDP, DDP, DeepSpeed, Megatron-LM), SageMaker HyperPod, Amazon FSx for Lustre, Deep Learning AMIs (DLAMIs), AWS Neuron SDK, AWS Step Functions, AWS Batch, EC2 Capacity Blocks.
Responsibilities
Lead comprehensive technical deep-dives and performance optimization for enterprise AI/ML workloads; Architect and validate innovative solutions for production-grade AI/ML training and inference; Support customers in implementing business-critical HPC capabilities including LLMs and MLOps pipelines; Partner with service teams to enhance model training throughput and drive operational efficiency.
Seniority
Senior, hands-on IC with strategic advisory