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Quality Assurance Engineer I, Amazon Connect Decission

Austin, Texas, United States💼 Full-time💰 $84,100–$147,200🗓 2026-09-25

Core

Designing test strategy and plans for AWS AI-powered customer experience solutions, ensuring quality across software development and release processes.

Role type

Senior Software QA Engineer (Test Strategy & Automation)

Builds

AI-driven customer experience applications leveraging AWS technologies (SageMaker, Bedrock, ML)

Domain

Cloud Computing / AI / Customer Experience

Deliverable

production ML models | product features

Required skills

Test strategy design, Test plan creation, UI automation testing, API automation testing, Manual testing, Quality metrics definition, Test requirements gathering

Preferred skills

Black box testing, Test condition design, Test script planning, Test data set design, Programming (Java, C#, JavaScript, Python, Ruby, Perl)

Technologies

Selenium, SOAPUI, AWS SageMaker, AWS Bedrock, AWS ML

Responsibilities

Define test strategy and test plans, Review test plans with stakeholders, Improve test coverage, Identify gaps in existing automation, Include end-to-end user scenarios in test plans

Seniority

Mid-level, hands-on IC with team direction responsibilities

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