Software Development Engineer , Amazon Customer Service
Core
Reimagining content creation and management in a Native AI-world by distilling long-form CS help articles, policies, and SOPs into core 'Knowledge Artifacts' to power customer service experiences.
Role type
Senior IC Software Development Engineer (Distributed Systems)
Builds
Distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
Domain
E-commerce / Customer Experience / Distributed Computing
Deliverable
production ML models | product features | infrastructure
Required skills
Python, Ruby, Golang, Java, C++, C#, Rust, REST API, full application stack management, system design, agile development
Preferred skills
System performance optimization, memory management, parallel computing, AWS technologies, process design
Technologies
AWS, Python, Ruby, Golang, Java, C++, C#, Rust
Responsibilities
Design and build innovative technologies in a large distributed computing environment; Build distributed storage, index, and query systems; Design and code solutions starting with broadly defined problems; Collaborate with cross-disciplinary teams to conceive and deliver products.
Seniority
Senior, hands-on IC