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Principal Applied Scientist, CX Science

Santa Clara, California, United States💼 Full-time💰 $228,700–$309,400🗓 2026-09-08 → 2026-09-25

Core

Develop novel algorithms and modeling techniques to advance state-of-the-art human language technology, specifically in Natural Language Understanding (NLU), Dialog Systems, and Generative AI with Large Language Models (LLMs) for AWS customer experiences.

Role type

Principal Applied Scientist (Generative AI & NLU)

Builds

Industry-leading Conversational AI Systems and foundation models for AWS

Domain

Cloud Computing (AWS) + Natural Language Processing + Generative AI

Deliverable

production ML models

Required skills

predictive modeling, algorithm design, problem definition under ambiguity, leading experienced scientists, mentoring junior members, programming in Java/C++/Python

Preferred skills

algorithm complexity analysis, advancing state-of-the-art, peer-reviewed scientific contributions in premier journals/conferences

Technologies

Large Language Models (LLMs), Generative AI, heterogeneous text data, structured data sources

Responsibilities

Develop novel algorithms and modeling techniques, distill informal customer requirements into problem definitions, lead experienced scientists, mentor junior members from academia or industry

Seniority

Principal, strategy & mentorship

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