Sr. Cloud Technical Account Manager, ES - NAMER - US-Frontier AI
Core
Strategic Technical Account Manager guiding Frontier AI research customers in designing, building, and operating large-scale AI/ML training and inference solutions on AWS.
Role type
Senior IC Technical Account Manager (AI/ML Infrastructure)
Builds
Production-grade distributed training clusters, GPU/Trainium UltraClusters, and MLOps pipelines for frontier models.
Domain
Cloud Computing / Artificial Intelligence / High-Performance Computing (HPC)
Deliverable
production ML models
Required skills
Distributed training architecture, GPU cluster operations, NCCL communication tuning, HPC-to-AI convergence patterns, MLOps pipeline design, Cloud infrastructure strategy, Stakeholder management, Technical consulting, Solution architecture, Performance optimization
Preferred skills
Experience with LLMs (Llama, GPT-class), Physics-informed neural networks, AWS Parallel Computing Service (PCS), AWS Trainium/Inferentia, Slurm job scheduling
Technologies
AWS ParallelCluster, SageMaker HyperPod, DeepSpeed, PyTorch FSDP, AWS Neuron SDK, Elastic Fabric Adapter (EFA), Amazon FSx for Lustre, AWS Batch, Step Functions
Responsibilities
Lead technical deep-dives for enterprise AI/ML workloads; Architect and validate innovative production-grade AI/ML solutions; Partner with service teams to enhance model training throughput and operational efficiency; Serve as trusted advisor for AI/ML infrastructure decisions; Develop technical partnerships with enterprise stakeholders.
Seniority
Senior, hands-on IC