Customer Support Engineer (f/m/x)
Core
On-site installation, alignment, adjustment, and troubleshooting of high-precision semiconductor manufacturing equipment (lithography optics, photomask systems) at customer locations.
Role type
Field Service Engineer (Semiconductor Manufacturing Equipment)
Builds
High-precision lithography optics, photomask systems, and process control solutions for semiconductor manufacturing
Domain
Semiconductor manufacturing equipment / Optoelectronics
Deliverable
physical/clinical work
Required skills
On-site equipment installation, alignment and adjustment of complex assemblies, troubleshooting and fault rectification, technical training delivery, systematic error analysis
Preferred skills
Intercultural competence (Asian region), flexibility with international travel
Technologies
Lithography optics, photomask systems, process control solutions
Responsibilities
Perform on-site installations and alignment of new equipment; conduct service and maintenance activities remotely and on-site; investigate and resolve systematic technical errors; deliver technical training to support teams and customers
Seniority
Mid-level, hands-on IC