Customer Support Engineer (f/m/x)
Core
On-site installation, alignment, adjustment, and troubleshooting of high-precision semiconductor manufacturing equipment (lithography optics, photomask systems) at customer locations.
Role type
Field Service Engineer (Semiconductor Manufacturing Equipment)
Builds
Service and maintenance of ZEISS lithography optics and process control solutions for semiconductor manufacturers.
Domain
Semiconductor manufacturing equipment / Optoelectronics
Deliverable
physical/clinical work
Required skills
Equipment alignment and adjustment, malfunction analysis, corrective action definition, technical training delivery, systematic error investigation, on-site installation
Preferred skills
Intercultural competence (Asian region), flexibility with working hours
Technologies
Lithography optics, photomask systems, process control solutions
Responsibilities
Perform on-site installations and alignment of complex assemblies; conduct service and maintenance activities remotely and on-site; investigate and resolve technical malfunctions; deliver technical training to support teams and customers.
Seniority
Mid-level, hands-on IC