Application Specialist
Core
Support clinical application, user training, and field implementation of ZEISS medical technology products for diagnosis, treatment, and surgery.
Role type
Field Application Specialist (Medical Devices)
Builds
Clinical application support, training programs, and field demonstrations for surgical and diagnostic systems.
Domain
Medical Devices / Optics / Healthcare Technology
Deliverable
client delivery
Required skills
Clinical application support, user training delivery, field implementation, stakeholder management, project management, data analysis, technical documentation, Microsoft Office proficiency, travel management
Preferred skills
Refractive surgery experience, product management knowledge, financial analysis, distributor relations, CAD/CAM software knowledge, clinical support certification
Technologies
Microsoft Office (Outlook, PowerPoint, Excel, Word), CAD/CAM software
Responsibilities
Support clinical application processes and conduct training/demonstrations for healthcare professionals; Coordinate workshops and clinical activities; Gather and analyze clinical workflow feedback; Prepare and update training materials and technical documentation; Resolve customer complaints from clinical/technical perspectives; Provide product support to Sales and distributors; Monitor product performance and compliance with application standards.
Seniority
Mid-Senior, hands-on IC