Software Development Engineer, Support Agent Intelligence and Evaluation
Core
Building agent orchestration, reinforcement learning feedback pipelines, and evaluation systems for AI-powered advertising agents.
Role type
Senior IC software development engineer (AI agent infrastructure)
Builds
Scalable agent orchestration platforms and evaluation infrastructure for Amazon Ads
Domain
Advertising technology + AI/ML systems
Deliverable
production ML models | infrastructure
Required skills
Agent orchestration, reinforcement learning integration, identity/authorization frameworks, feedback signal pipeline design, evaluation system design, system reliability, distributed systems, C#/C++/Java/Perl, object-oriented design
Preferred skills
Full SDLC ownership, code reviews, testing, operations
Technologies
C#, C++, Java, Perl
Responsibilities
Develop orchestration systems for multi-agent workflows, build identity and permission frameworks, implement feedback signal pipelines for model improvement, design end-to-end evaluation systems, partner on RLHF integration, ensure system reliability and observability
Seniority
Senior, hands-on IC
