Principal Solutions Architect, Bedrock Customer Success - AWS Mantle
Core
Strategic technical advisor for enterprise customers adopting generative AI inference at scale via AWS Mantle and Amazon Bedrock, driving post-sales success from adoption to production optimization.
Role type
Principal Solutions Architect (Customer Success)
Builds
Production-ready AI inference solutions, scalable success methodologies, and reference architectures for enterprise AI workloads.
Domain
Generative AI, Cloud Infrastructure, Enterprise Software
Deliverable
production ML models
Required skills
Cloud architecture, Generative AI inference systems, Executive stakeholder management, Customer success frameworks, Technical strategy definition, Product roadmap influence
Preferred skills
ML model-serving architectures, Security-first architecture design, Thought leadership in AI/ML, Cross-industry compliance expertise
Technologies
AWS Mantle, Amazon Bedrock, vLLM, TensorRT, OpenAI-compatible APIs
Responsibilities
Architect production inference solutions optimizing for latency, throughput, and cost; Lead deep-dive technical engagements for model tuning and capacity planning; Synthesize customer feedback to influence engineering roadmaps; Create and evangelize reference architectures and best practices; Mentor Solutions Architects and establish success playbooks.
Seniority
Principal, hands-on IC with strategic leadership