System Dev Mgr, Leo Network Ops Ctr, Amazon Leo Customer Terminal
Core
Lead the creation, day-to-day operation, and scaling of a 24/7 Network Operations Center (NOC) for Amazon Leo's satellite network service, focusing on proactive monitoring and rapid incident response.
Role type
Senior Manager, Network Development
Builds
Network monitoring and incident response systems for Leo's satellite network service
Domain
Satellite communications / Network Operations
Deliverable
production ML models | product features | infrastructure
Required skills
Large-scale infrastructure product delivery, network troubleshooting (TCP/IP, DNS, DHCP, routing), network management in mission-critical environments, engineering team management (managing managers), strategic planning, automation development
Preferred skills
Strategy document writing for executives, aerospace/satellite systems experience, observability platforms (Grafana, Prometheus), managing geographically distributed teams, SLA management
Technologies
TCP/IP, DNS, DHCP, routing protocols, Grafana, Prometheus
Responsibilities
Define and execute business strategy for the NOC, develop and deploy network monitoring systems, oversee continuous monitoring of network health, ensure rapid triage and escalation of outages, implement automated alarm systems, conduct post-incident reviews, partner with Mission Operations and Customer Service teams
Seniority
Senior, hands-on IC with management responsibilities