Applied Scientist, SP Support Science
Core
Building measurement and AI systems (LLM-powered classification, causal impact measurement, multi-modal friction detection) to diagnose and eliminate root causes of support contacts for Amazon's Selling Partners.
Role type
Applied Scientist (NLP/ML/Generative AI)
Builds
Production-grade NLP pipelines, multi-modal AI frameworks, scalable classification systems
Domain
E-commerce / AI / NLP
Deliverable
production ML models
Required skills
Machine Learning, Generative AI, NLP, algorithms and data structures, numerical optimization, parallel and distributed computing, high-performance computing, Python, Java, C++
Preferred skills
Patents or publications at top-tier conferences, designing and delivering new system solutions, developing and deploying AI products at scale, leveraging generative AI tools
Technologies
LLMs, Python, Java, C++