Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES)
Core
Primary technical authority and trusted advisor for customers integrating Amazon Leo satellite broadband services, bridging customer needs with technical capabilities to drive successful implementation and long-term success.
Role type
Senior Customer Delivery Engineer (Systems/Network Architecture)
Builds
Custom connectivity solutions integrating Amazon Leo capabilities with networking, AWS/Cloud, and specialized hardware for enterprise customers.
Domain
Satellite communications, IP networking, Cloud infrastructure (AWS), Enterprise IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IP networking fundamentals, systems design and architecture, cloud solution design (AWS), scripting and programming (Java/Python/PowerShell), field deployments and hardware integration, automation and process improvement
Preferred skills
Advanced technology degree, AWS Professional certification, load balancer/switch/router configuration, compliance and security standards knowledge, site survey protocols
Technologies
Amazon Leo, AWS, Java, Python, PowerShell, IP protocols, load balancers, switches, routers
Responsibilities
Design and implement complex, scalable, and secure Leo solutions; provide technical guidance and troubleshooting support across diverse technologies; collaborate with stakeholders to gather requirements and propose migration strategies; act as a trusted advisor on industry trends; share knowledge through mentoring and creating reusable artifacts.
Seniority
Senior, hands-on IC
