Senior Trust and Safety Operations Analyst
Core
Senior analyst supporting Twitch's global live streaming communities by investigating policy violations, mitigating online harms, and managing escalations.
Role type
Senior Trust and Safety Operations Analyst
Builds
Safer community environments for gamers, creators, and viewers on Twitch
Domain
Live streaming / Gaming / Online Safety
Deliverable
client delivery
Required skills
Risk-based decision making, complex investigation, data analysis, SQL, AI tooling, policy interpretation, cross-functional collaboration
Preferred skills
Twitch creator familiarity, games industry experience, live streaming platform experience
Technologies
SQL, AI tooling
Responsibilities
Assess and act on user reports of policy violations, prioritize sensitive issues (child safety, terrorism, violent extremism), review internal/external escalations, identify process improvements using data, lead projects to improve operating models
Seniority
Senior, hands-on IC