Retail Operations Lead
Core
Drive operational excellence in PetSmart retail stores by managing merchandising, inventory, pet care operations, and leading store associates.
Role type
Retail Operations Lead (Store Leader)
Builds
Optimized store operations, inventory levels, and positive customer/pet parent experiences
Domain
Retail / Pet Services
Deliverable
product features
Required skills
Retail supervisory experience, merchandise management, inventory control, pet care operations, POS system operation, team leadership, compliance enforcement
Preferred skills
None stated
Technologies
POS systems
Responsibilities
Guide sales associates in merchandise handling and product knowledge; manage inventory levels and conduct audits; oversee pet care maintenance including feeding, cleaning, and sick pet handling; execute store opening/closing procedures; maintain store standards and compliance with policies; handle cash transactions and online order fulfillment
Seniority
Individual Contributor, supervisory level