Software Development Manager - Advertiser Intelligence Center & Agent Context, Sales AI

## Responsibilities - Hire, develop, and retain a team of strong software engineers — setting a high bar for technical talent and creating an environment where engineers grow. - Own the technical vision and roadmap for the advertiser context center, translating business needs and science requirements into a clear engineering plan. - Drive architectural decisions for high-throughput, low-latency context services that power AI agents at scale. - Partner with Applied Scientists, Product Managers, and cross-functional leaders to align engineering delivery with business priorities. - Ensure operational excellence across the team's services — setting standards for reliability, monitoring, incident response, and on-call practices. - Remove blockers, manage dependencies across teams, and maintain delivery velocity in an ambiguous, fast-moving environment. - Represent the team's work to senior leadership through clear written and verbal communication (documents, business reviews, roadmap narratives). - Foster a culture of ownership, experimentation, and continuous improvement. ## Requirements - 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 3+ years of engineering team management experience - Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience partnering with product or program management teams ## Nice to Have - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers - MBA, or 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience - Experience managing and deploying ML products - Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment - Strong written communication skills (Amazon's writing culture — narratives, PR/FAQs, operational documents) ## Benefits - Build a team from the ground up: Hire, develop, and lead engineers working on some of the most impactful AI systems in Amazon Advertising. - Greenfield technical leadership: The advertiser intelligence center is being built now — you'll set the architecture, define the roadmap, and own delivery end-to-end. - AI-native systems: Lead a team building agent frameworks, retrieval-augmented generation pipelines, and LLM-powered services in production. - High visibility: Direct exposure to senior leadership across Advertising Sales, with clear line of sight from your team's work to business outcomes. - Entrepreneurial culture: Small org, big mandate. We move fast, experiment often, and ship real products.