Manager, Research Analysis, RBS Tech
Core
Lead a team of Research Analysts to define AI strategy and architect large-scale AI/ML and GenAI systems for enhancing customer experience and product data integrity.
Role type
Manager, Research Analysis (AI/ML Strategy & Architecture)
Builds
Distributed LLM deployments, fine-tuning infrastructure, causal modeling, LLM Agents, RAG, and low-latency serving systems.
Domain
E-commerce, Customer Experience (CX), Generative AI, Machine Learning
Deliverable
production ML models
Required skills
SQL, Python, R, statistical/machine learning software, AI/ML, GenAI, distributed systems, LLM fine-tuning, causal modeling, model safety and fairness evaluation, cross-functional leadership
Preferred skills
Master's degree, hyper-parameter tuning, model deployment, ML service building, diverse role experience
Technologies
SQL, R, Python, Weka, SAS, Matlab, LLMs, RAG
Responsibilities
Architect and own large-scale AI/ML systems; partner with business and engineering teams to solve complex problems; conduct ML experimentation and design model architectures; lead initiatives on LLM Agents and inference optimization; evaluate model safety and bias; influence roadmap by aligning AI capabilities with product vision; coach and mentor the team.
Seniority
Manager, hands-on IC with team leadership
