Data Engineer - Conversational Experiences Department (CXD)
Core
Build the data foundation (pipelines, storage, platform) for a next-generation Customer Communication as a Service (CCaaS) product to support analytics and operational needs.
Role type
Senior Data Engineer (Greenfield/V1 Product)
Builds
Production-grade data infrastructure for a CCaaS product
Domain
Internet services / AI for Customer Service / E-commerce
Required skills
Data pipeline design, ETL/ELT orchestration, Cloud data warehousing, SQL, Python or Go, Event modeling, Data governance, Streaming technologies
Preferred skills
Cloud-native deployment (Docker, Kubernetes, CI/CD), Infrastructure as Code (Terraform), Distributed processing (Apache Spark), Data quality tooling, BI tools (Tableau, Looker)
Technologies
BigQuery, Snowflake, Databricks, Apache Airflow, dbt, Google Cloud Dataflow, Kafka, Pub/Sub, Docker, Kubernetes, Terraform, Apache Spark
Responsibilities
Design and build data infrastructure from scratch for a V1 product; Develop and operate production-grade ETL/ELT pipelines; Architect and optimize cloud data warehouse datasets; Design event-centric data models; Ensure pipeline reliability through monitoring and data quality checks; Partner with analysts and product managers to deliver reusable data solutions; Integrate real-time data streams; Establish data governance fundamentals.
