Digital Sales Specialist
Core
Support internal and external customers via email, chat, and an online ordering platform to drive digital tool adoption and revenue growth for the world's largest equipment rental provider.
Role type
Digital Sales Specialist (Customer Service)
Builds
Customer service experience and digital tool adoption for equipment rental operations
Domain
Equipment Rental / Industrial Services
Deliverable
dashboards & analysis
Required skills
Email and chat support, online platform navigation, equipment request qualification, rental rate negotiation, conflict management, high-volume task handling, Microsoft applications proficiency
Preferred skills
Bilingual communication
Responsibilities
Assist customers with sales and service inquiries via email, chat, and online ordering; Partner with field employees to facilitate reservations and quotes; Negotiate rental rates in accordance with pricing policies; Provide support to National and Strategic Account Managers for customer rollouts.
Seniority
Entry-level to Junior