Retail Operations Manager
Core
Drive operational excellence in PetSmart retail stores, overseeing pet care operations, inventory management, merchandising, and team leadership to ensure a safe and organized environment for associates, pets, and customers.
Role type
Senior IC retail operations manager
Builds
Physical retail store operations including pet care, inventory, and customer experience
Domain
Retail / Pet care
Deliverable
product features
Required skills
Retail leadership, inventory management, merchandising, pet care operations, staff coaching and development, P&L management, compliance enforcement
Preferred skills
None stated
Technologies
Computer applications
Responsibilities
Lead and coach associates on operational processes and pet care; manage inventory accuracy, receiving, and stocking; oversee store opening/closing and safety protocols; drive sales and shrink targets; maintain vendor relationships and store standards
Seniority
Senior, hands-on IC