Manager Candidate for Rakuten Ichiba and Rakuten Rakuma Monitoring Operations - Quality Management Section, Commerce Quality Management Department, Operations Supervisory Department(C&M)
Core
Monitor and correct guideline violations, IP infringements, and fraudulent activities on Rakuten Ichiba and Rakuma to ensure a safe and secure e-commerce environment.
Role type
Manager, Quality Management (Platform Integrity & Compliance)
Builds
A trusted marketplace ecosystem for tens of millions of users
Domain
E-commerce, Platform Governance, Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Legal knowledge, Risk management, Logical thinking, Project management, Stakeholder coordination, Process design
Preferred skills
Experience with BPO operations, Data-driven improvement proposals, Cross-functional collaboration
Technologies
None stated
Responsibilities
Monitor and remove non-compliant products and behaviors, Coordinate with internal/external stakeholders (Legal, Sales, Government), Design and improve operational monitoring processes, Lead educational initiatives for shops and users
Seniority
Manager, hands-on IC with team leadership
