Pet Groomer & Salon Trainer
Core
Lead groomer and trainer responsible for delivering professional grooming services to pet parents and developing new stylists through the certification program.
Role type
Salon Experience Lead (Groomer & Trainer)
Builds
Bath, brush, and grooming services; nail trims; teeth brushing; sanitary services
Domain
Retail pet care / Grooming
Deliverable
physical/clinical work
Required skills
Grooming techniques, customer service, team mentoring, sales promotion, operational compliance, animal handling
Preferred skills
Computer applications proficiency, ability to work under pressure
Technologies
Booking system, call logs
Responsibilities
Perform full menu of grooming services, train and mentor bathers and new stylists, manage salon operations and standards, handle customer inquiries and complaints, drive sales and rebooking, maintain sanitation and safety protocols
Seniority
Individual Contributor with supervisory responsibilities