Retail Operations Manager
Core
Drive operational excellence in PetSmart stores by managing pet care operations, inventory, merchandising, and leading a team of associates to deliver a safe and positive experience for pet parents.
Role type
Senior IC retail operations manager
Builds
Store operations, pet care services, and retail sales
Domain
Retail + Pet care
Deliverable
product features
Required skills
People leadership, inventory management, merchandising, financial analysis, compliance enforcement, crisis management, scheduling, vendor relationship management
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Computer applications
Responsibilities
Recruit, interview, coach, and develop associates; oversee healthcare and daily care of store-owned pets; manage inventory accuracy, receiving, and stocking; execute merchandising and planogram standards; analyze sales trends and manage store P&L; ensure store safety and compliance with policies; coordinate staffing for store operations.
Seniority
Senior, hands-on IC