Retail Operations Manager
Core
Drive operational excellence in pet retail stores, managing merchandising, inventory, pet care operations, and leading a large team of associates.
Role type
Senior IC retail operations manager
Builds
Pet retail store operations including pet care, inventory, and customer experience
Domain
Retail + Pet care
Required skills
Retail leadership, inventory management, pet care operations, team coaching, P&L management, merchandising, compliance enforcement, scheduling, conflict resolution
Preferred skills
Experience with BOPIS/ship-from-store programs, data analysis for sales trends, vendor relationship management
Technologies
Computer applications, inventory management systems, POS systems
Responsibilities
Recruit, interview, coach, and develop up to 40 associates; oversee healthcare and daily care of store-owned pets; manage inventory accuracy, stocking, and pricing; drive store P&L, sales, and shrink targets; maintain store standards and safety compliance; execute store opening and closing procedures.
Seniority
Senior, hands-on IC