Retail Operations Manager
Core
Drive operational excellence in PetSmart retail stores, managing merchandising, inventory, pet care operations, and leading a large team of associates.
Role type
Senior IC retail operations manager
Builds
Store operations, customer experience, and team performance
Domain
Retail + Pet care
Deliverable
product features
Required skills
Retail leadership, inventory management, pet care operations, P&L management, staffing coordination, merchandising, compliance enforcement
Preferred skills
None stated
Technologies
Computer applications
Responsibilities
Recruit, interview, coach, and develop associates; oversee healthcare of store-owned pets; manage inventory accuracy, receiving, and stocking; drive sales and shrink targets; maintain store standards and safety; coordinate staffing for pet care and salon activities.
Seniority
Senior, hands-on IC
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