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Retail Operations Manager

Bellingham, Massachusetts💼 Full-time🗓 2024-09-27 → 2026-09-25

Core

Drive operational excellence in pet retail stores, managing merchandising, inventory, pet care operations, and leading a large team of associates.

Role type

Senior IC retail operations manager

Builds

Pet retail store operations, including pet care, merchandise sales, and customer experience

Domain

Retail + Pet care

Deliverable

product features

Required skills

Retail leadership, inventory management, pet care operations, team coaching, P&L management, merchandising, compliance enforcement

Preferred skills

None stated

Technologies

Computer applications

Responsibilities

Recruit, interview, coach, and manage up to 40 associates; oversee healthcare and daily care of store-owned pets; manage inventory accuracy, stocking, and pricing; drive sales and shrink targets; maintain store standards and safety; execute opening/closing procedures.

Seniority

Senior, hands-on IC

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