Retail Operations Lead
Core
Drive operational excellence in PetSmart stores by managing merchandising, inventory, pet care operations, and leading associates to ensure a positive experience for pet parents.
Role type
Retail Operations Lead (Store Leader)
Builds
Store operations, inventory levels, and a safe environment for pets and customers
Domain
Retail / Pet Care
Deliverable
product features
Required skills
Retail supervisory experience, merchandising strategy, inventory management, pet care maintenance, POS operations, associate coaching, compliance with policies
Preferred skills
None stated
Technologies
POS systems
Responsibilities
Support and guide sales associates in merchandise handling and product knowledge; Execute merchandise strategies including receiving, placement, and displays; Manage inventory levels, conduct audits, and analyze sales trends; Operate POS systems and handle cash transactions; Maintain pet care standards including feeding, cleaning, and handling sick/new arrivals; Ensure compliance with company policies and procedures; Lead store opening and closing procedures.
Seniority
Mid-level, hands-on IC