Retail Operations Lead
Core
Drive operational excellence in pet retail stores by managing inventory, merchandising, pet care operations, and leading store associates.
Role type
Retail Operations Lead (Store Leader)
Builds
Pet retail store operations and customer experiences
Domain
Retail / Pet Care
Deliverable
product features
Required skills
Inventory management, Merchandising, Pet care operations, Team leadership, POS operations, Store compliance, Sales trend analysis
Preferred skills
Retail supervisory experience, Computer applications proficiency
Responsibilities
Guide and train sales associates on merchandise handling and product knowledge; Manage inventory levels, conduct audits, and analyze sales trends; Oversee pet care maintenance including feeding, cleaning, and handling sick/new arrivals; Execute store opening/closing procedures and maintain store standards; Operate POS systems and handle cash transactions; Address associate complaints and grievances.
Seniority
Individual Contributor, supervisory responsibilities