CareerPlan

PetsHotel Lead

Long Beach, CaliforniaFull-time2024-09-26 → 2026-10-22
No visa sponsorship

Core

Lead the PetsHotel experience by ensuring exceptional service to pet parents, maintaining facility cleanliness, and overseeing pet healthcare and safety.

Role type

Retail operations lead (pet boarding)

Builds

Pet boarding and day camp services for pet parents

Domain

Retail / Pet care

Deliverable

product features

Required skills

People leadership, hotel operations management, pet healthcare administration, safety compliance, customer service, inventory and reservation management, physical labor

Preferred skills

Supervisory experience, computer proficiency

Responsibilities

Train, mentor, and coach associates; oversee pet check-in/check-out and healthcare; maintain facility cleanliness and safety standards; manage reservations and sales; perform store opening/closing procedures; handle safety incidents and equipment maintenance.