System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc. (Secondment)
Core
Ensure stable operation and maintenance of large-scale e-money payment services (Rakuten Edy, Rakuten Cash) including monitoring, troubleshooting, and continuous improvement.
Role type
Senior System Operation/Maintenance Engineer (Fintech)
Builds
High-availability payment infrastructure and services for millions of users across online and offline channels.
Domain
Fintech / Electronic Payment / E-money
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System operations and maintenance, backend application development, organizational/project management, AI technology maintenance, Japanese (business level), English (professional working proficiency)
Preferred skills
Mission-critical services, large-scale user services, BtoB services, Fintech domain knowledge, Atlassian tools, RDBMS, App Server, Container/virtualized environments, operational efficiency improvement
Technologies
Google Cloud Platform, Rakuten Private Cloud, AWS, JIRA, Confluence
Responsibilities
Manage service operation business, arrange and negotiate operation tasks with internal/external teams, promote troubleshooting and improvement activities, plan and manage service availability and continuity tasks, discover and resolve service issues.
Seniority
Senior, hands-on IC with leadership potential