Retail Operations Lead
Core
Drive operational excellence in pet retail stores by managing merchandising, inventory, pet care operations, and leading store associates.
Role type
Retail Operations Lead (Store Leader)
Builds
Pet retail store operations and customer experiences
Domain
Retail / Pet Care
Deliverable
product features
Required skills
Retail supervisory experience, Merchandising, Inventory management, Pet care operations, Store opening/closing procedures, POS operations, Associate coaching and training, Compliance with policies
Preferred skills
Computer applications proficiency, Ability to work evenings/weekends/holidays
Technologies
POS systems
Responsibilities
Guide sales associates in merchandise handling and product knowledge; Manage inventory levels, audits, and stock replenishment; Oversee pet care maintenance including feeding, cleaning, and sick pet handling; Execute store opening and closing procedures; Operate POS systems and handle cash transactions; Ensure compliance with company policies and procedures.
Seniority
Individual Contributor, supervisory level