Assistant Store Manager - Customer Experience
No visa sponsorship
Core
Provide exceptional leadership and service to pet parents while driving store performance, safety, and culture in a retail pet care environment.
Role type
Assistant Store Manager (Customer Experience)
Builds
Pet parent experiences across live pet sales, adoptions, grooming salons, training, and pet hotels
Domain
Retail / Pet Care Services
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, conflict resolution, scheduling, compliance enforcement
Preferred skills
Experience in customer-focused environments, computer proficiency
Responsibilities
Recruit, coach, and manage associates; oversee pet parent experience across services; manage store P&L and expenses; ensure safety and compliance; execute store events and marketing
Seniority
Mid-level, hands-on IC